Tenant-funded maintenance

Property maintenance, handled.

One platform where property managers order repairs, residents get a guaranteed 24-hour response, and vetted vendors do the work — funded by a $30/month tenant amenity that pays for itself.

$30
Per tenant / month added to rent
<24h
Guaranteed response on every ticket
1–3 mo
Of rent saved per avoided turnover
100%
Photo-documented repairs & parts

Every trade your buildings need

Certified, background-checked technicians across every major trade — matched automatically to each request.

Want to see the full
cost breakdown?

Every portfolio is different. Drop your info below and we'll send you a custom breakdown — turnover costs, tenant-funded revenue, and net savings for your properties.

🔒 Quick and easy — no commitment required.

Three players. Everyone wins.

You select the buildings. Tenants opt in. We deliver — and everyone sees exactly what's happening in real time.

01
You select properties & buy a package
Choose which buildings to cover. You purchase a prepaid service package (e.g. 10 plumbing, 10 electrical, 10 HVAC jobs). As the package is used, you fund the next installment.
You control the scope
02
Tenants opt in for $30/month
Eligible tenants sign up for the maintenance amenity. $30 is added to their monthly rent. They get 24-hour response, professional repairs, and a dedicated portal to submit requests.
Tenant-funded
03
We handle everything
Triage, scheduling, repair, cleanup, documentation. Every job is photographed — before, during, after — with parts and time logged. You see it all on your dashboard without making a single call.
Full documentation

One platform. Three portals.

Property managers, residents, and vendors each get a dedicated portal designed around their day.

For property managers

Stop chasing vendors. Start keeping tenants.

Manage buildings, units, and residents from one Properties dashboard. Invite residents in one click, and every repair comes back photo-documented — no phone calls, no surprise invoices.

Properties dashboard
Maple Court — 48 units12 enrolled
Unit 204 · Leaking faucetDelivered
Invite resident — unit 310Pending
For residents

A maintenance request that actually gets answered.

Submit a request from your portal and get a guaranteed response within 24 hours — with live status from accepted to en route to done. Access is by invitation from your property manager.

My Orders
Bathroom sink cloggedEn route
AC not coolingAccepted
Outlet sparking — emergencyDelivered
For vendors

Steady jobs. Zero marketing. Faster payment.

Incoming orders matched to your trade and availability, a calendar that fills itself, and a wallet that tracks every dollar you earn — including emergency-rate work.

Incoming Orders
Water heater replacementNew
Tue 9:00–11:00 · Unit 118Scheduled
This week's earnings$1,240

You buy a package. We work through it.
When it's used up, you fund the next one.

Packages are prepaid blocks of service calls — organized by trade. No hourly billing, no surprise invoices. Parts billed at cost.

Example: Starter Package

Designed for a 50–80 unit property

PrepaidParts at cost
Plumbing
Included10 calls
Leaks, clogs, toilets, fixtures, water heaters
Electrical
Included10 calls
Outlets, switches, breakers, fixtures, GFCIs
HVAC
Included10 calls
Filters, thermostats, AC, heating, tune-ups

Full accountability on every repair

Every service call comes with complete documentation — because "it's been taken care of" isn't good enough.

Before & after photos
Visual proof of what was found and what was done.
Parts & materials log
Every part replaced is listed with cost — billed at cost, zero markup.
Time tracking
Arrival, completion, and total time on-site — logged automatically.
Tenant communication
We handle all scheduling and follow-up directly with the tenant.
Dashboard access
Real-time visibility into open tickets, completed work, and package usage.
Licensed & insured
Certified technicians. Background checked. Fully insured.
All documentation is stored in your client portal and available for download — useful for owner reporting, insurance claims, and property appraisals.

What our partners are seeing

Across our current property management clients.

68%
Of eligible tenants opt in to the maintenance amenity within the first lease cycle.
3.1×
Higher lease renewal rate among tenants enrolled in Steadfast vs. non-enrolled.
$0
Net cost to the property manager after tenant fees offset package costs.
Properties offering Steadfast report 40% fewer maintenance-related negative reviews on apartment listing sites.

See if the model fits
your portfolio

30-minute call. No obligation. We'll walk through your properties, unit mix, and whether the economics work for your situation.

Tenant-funded model
$30/month per enrolled tenant offsets your service package costs. The economics get better as more tenants opt in.
Prepaid, predictable packages
No hourly billing. No surprise invoices. You fund a block of service calls and replenish as they're used.
Full documentation
Photos, parts, time logs — every repair creates a record you can reference, share with owners, or use for insurance.

Schedule a discovery call

60 seconds. Zero obligation.

🔒 Your information is never shared or sold.

Your data, protected. Your work, documented.

Invitation-based access
Residents and managers join by secure invite only — every account is tied to a real property and role.
Documented work
Before/after photos, parts, and time logs on every job — a paper trail you can trust.
Transparent billing
Prepaid packages, parts billed at cost, and payment status tracked on every order.
Private by default
Your information is never shared or sold, and each role only sees the data that belongs to it.
Questions? Our team responds to every discovery-call request within 1 business day, Monday through Friday.

Questions we hear on every call

No long-term contracts
Start with one building. See what happens to your renewal rate.
Most partners pilot on their most maintenance-heavy property. Within one lease cycle, you'll have the data to decide whether to expand.

Ready when you are

Property managers
Become a client
Start with one building. We'll walk through your portfolio and the tenant-funded economics on a 30-minute call.
Residents
Access your portal
Enrolled in the maintenance amenity? Log in with the invitation your property manager sent you.
Vendors
Join the network
Licensed and insured in your trade? Apply to receive matched service orders in your area.